Hi everybody, I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. Powered by Discourse, best viewed with JavaScript enabled, Soundcore Liberty Air stops charging a few minutes inside the case. Soundcore Liberty Air charging case questions I've had my Anker Soundcore Liberty Air earbuds for about 2 weeks now, and I love the buds themselves, but something I loathe is the charging case. Watch Queue Queue Normally after they’ve been in the case for an extended period (like overnight). ... Now the left earbud will automatically connect to the right earbud. I hope this issue gets resolved, I really love the buds, I made a lot of friends buy this, but now I am worried about the reliability. Does anyone have issues like this? If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. Document Includes User Manual User Manual_Part 1. Thanks for the information, I will contact them. If it don’t improve then contact customer support. When I connect the buds with my iphone and another android table, the battery showing only abou 30-40% charged (even though I leave them in the case for the whole night). What should I do if the Liberty Air disconnects? 2. Firstly, as everyone already knows, the case is too small for any other buds. Free delivery and returns on eligible orders. My right earbud will randomly just not work. Double click the multifunction button on both earbuds simultaneously. No matter how long I charge the right earpod, the battery indicator shows that there is only about 10% left, and as soon as I play a track, it just shuts down, when I reconnect, the battery level keeps changing, from 10% to 30%, but it shuts down within 30 seconds as soon a track is played. If your device is out of range of your speaker, they will not be able to maintain a Bluetooth connection. What You Get: Soundcore Liberty Lite, Charging Case, XS/S/M/L EarTips, XS/S/M/L EarWings, Micro USB Cable, and friendly customer service. The Anker SoundCore Liberty Lite block a good amount of ambient chatter and they barely leak so you’ll be able to raise your volume without bothering colleagues surrounding you. I've tried resetting and reconnecting several times but no avail. There’s one more thing that you could try to fix the charging case which would be to short out the left charging pins in the case with a paperclip that is bent at the very tip/end. Only Soundcore Liberty Air 2-L appears. Go to the Bluetooth® menu on your device and select “Liberty Lite”. But if I use the case alone, it will only charge the buds for a minute. I received last week these earbuds , I having the same issue , sometimes the earbuds cannot get to 100% even the case is fully charged and the earbuds in it a whole night , then the battery of the earbuds drain after 30min of playing music. Also, I purchased this in the US, but I currently live in India, how would I go about claiming warranty? Because mine does this when they are already charged, Thank for your reply. I took them out, they paired to my phone but there is only sound coming out of the left earbud. Seems to be a defective earbud. This weekend I wanted to use both earbuds at the same time but the right earbud wouldn’t connect to my phone. And they worked perfectly up until recently, where the right earbud would randomly turn off. I put the buds in the case and I see they both have lights on. So I guess I’ll return it. There is a protective film on your SoundCore Liberty that needs to be removed from the charging part of each earbud before use. Connect the charging case to a wall charger and charge until all three lights are illuminated. I check about a minute later and the left light is off. Durable Water Resistant EVA Protects and Stores Anker Wireless Earbuds - Keep Your Soundcore earbuds Protected From Drops , Dirt , Moisture and Scratches Soundcore Liberty Lite BT Headphones user manual 1 details for FCC ID 2AOKB-A3901 made by Anker Innovations Limited. I just got a pair of soundcore liberty air headphones. If that doesn’t work, you could try another cable and wall charger. I’ve bought the earphones about a month ago and I’ve got the exact same problem. Buy Soundcore Liberty Air True Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Playtime, Touch Control Earbuds, Graphene Enhanced Sound, Noise Cancelling Microphones and Secure Fit (Black): Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases Turn and find the most comfortable position. Put the earbuds back to the charging case and take them out again. Soundcore Liberty Neo User Manual ... Open or close the charging case to activate the LED battery indicator on the charging case. Otherwise you may contact the support. Turn off the right earbud. Soundcore Liberty Lite 2 1 2 3 Reset the earbuds if you can hear one side only: 1. Buy Soundcore True-Wireless Earphones Liberty Lite by Anker, Wireless Headphones with 12-Hour Playtime, Graphene-Enhanced Drivers, Microphone and Bluetooth 5 (Metallic Black) (Renewed) at Amazon UK. It does not appear on my phone on Bluetooth so I can not pair my phone with it. 3. I have tried recharging with another case, the issue persists, which leads me to believe that the case is not at fault, the issue lies with the earpods. Thank you guys for all the help! Try following the method listed in this post, if all else fails send a message to support@anker.com Powered by Discourse, best viewed with JavaScript enabled, Soundcore Liberty lite right earpod not charging beyond 10%. If this doesn’t work for you I’m certain you will have no problem getting a replacement set. 3. To preserve battery lifespan, fully charge at least once every 45 days. If so, is there anyway I can fix it? I am not able to debug what the issue is, but basically the right earpod does not last for more than 30 seconds despite charging it completely. When I pull them out of the … I am not able to debug what the issue is, but basically the right earpod does not last for more than 30 seconds despite charging it completely. As far I see you tried everything to get out of that issue. I got my friend to buy me soundcore liberty lite from amazon (he has Prime, yay). Your not the only one having this issue mine are new as well don’t buy the dusty contact thing. Reduce the distance between your right earbud and your audio device. It may be possible that the battery in has not done 1st charge to form SEI layer. Take the left earbud from the charging case or press once to turn on the left earbud—t… see more Yes, you can use the right earbud independently by taking it out from the charging case while keeping the other side in the charging case. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. Insert the earbuds into the inner canal of your ears. Controls 1 L R Press Play / pause R 1” Zolo Liberty+ right bud always charging. I have tried resetting both earbuds several times but nothing worked. You entered “our family” and there will be any help we can offer! My soundcore started giving me problems within 2 months of purchase. Remove any obstacles between the speaker and your device, and move your device as close as you can to your ANKER SoundCore and try to pair again. One month into using them, i'm constantly having problem with my left earbud, which won't charge until i fiddle with it in the charging case like 10 minutes. 2. Note There is a protective film on Liberty Lite that needs to be removed from the charging contacts of each earbud before use. LED behaviour (Earbuds) Breathing white TWS connecting Steady white for 1 second TWS connected • When powered off, press and hold the multi-function button on both earbuds for 1 second, the earbuds will enter TWS connecting mode. After your phone has connected to Liberty Air, delete it from the list of paired devices. I recently purchased a pair of Soundcore Liberty Air 2 earbuds and they have been working fine but today the right earbud has stopped working. Watch Queue Queue. I have tried everything, the left earpod seems to work fine. My soundcore started giving me problems within 2 months of purchase. Are you sure the earbuds themselves are not already fully charged? The right earbud will automatically connect with the left earbud when taken out of the charging case. USA: 1-800-988-7973 Mon-Fri 9AM-5PM (PT) International Markets I’m late to this discussion, and have the Air 2 version, but with the same issue. Soundcore Liberty Lite, Charging Case, XS/S/M/L EarTips, XS/S/M/L EarWings, Micro USB Cable, and friendly customer support. I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. There is a protective film on your SoundCore Liberty that needs to be removed from the charging part of each earbud before use. Now, it won't turn on, and when I try to charge it, the white LED will come on for a split second, then switch to the red one, but not at full brightness. CASEMATIX Compact Black Carbon Fiber Style Protective Clip On Earbud Case Fits Anker Soundcore Liberty Lite and Liberty Neo Bluetooth Headphones In Charging Case – DOES NOT FIT LIBERTY AIR. So now if I connect the case to the charger and put the buds inside the case, both of them are charge until full. But there may are other proposals from the buddies over the pond. Does someone know what to do/ who to contact? Soundcore Liberty Lite 2 1 2 3 Reset the earbuds if you can hear one side only: 1. Put the earbuds back to the charging case and take them out again. Hi everybody, Earbud status indicator. Costing half the price of AirPods, Anker’s Soundcore Liberty Lite true wireless earbuds deliver a lot of value and decent sound — if you can put up with some of the frustrations. After the reset I’d leave the buds and case to charge until the lights go out. Note. So I don’t thing they are fully charged, Hmm, clean the charge ports on the earbuds and then insert them into the case and make sure to press downj on them to esure good connection, Well I purchased this yesterday and they are all new and clean so I don’t think the connector would be the problem. Use the buds till empty then recharge. After charging them over night, they only last for 1 hour max. I am having this same issue. Soundcore Liberty Air User Manual Product Number A3902 Bluetooth Earphones / Soundcore Liberty Lite 51005001204 V01 In The Box: Wearing 1. Please regard : weekend (The Anker crew will be ready for you on Monday asap !). Soundcore Liberty Lite, Charging Case, XS/S/M/L EarTips, XS/S/M/L EarWings,Micro USB Cable, and friendly customer support. But the charging / carrying case they come with makes up for this with two full days of extra charge, and the ability to quick charge an hour’s worth of battery life in about 15 minutes. The case doesn’t fully charge the earphones. I have tried all replies except charging them while the case is charging, and I don’t want to do the paperclip thing because I don’t want to break it. About a month and a half ago, I purchased a pair of soundcore life P2 earbuds. Charging Remove the film on the earbuds when taking them out of the charging case for […] ... Only take one earbud out of the charging case. Soundcore Liberty Air User Manual Product Number A3902 Î Î Ď§ĎŁĎ Î ĎĄĎ Î­ Bluetooth Earphones / Soundcore Liberty Lite 51005001204 V01 UĹživatelskĂĄ pĹ Ă­ruÄ ka ... (the right earbud is (For 1 second) connected to the left earbud). May be you add a video as well, this helps often more than a Thousand words. I’ve had the Soundcore Liberty 2 earbuds for about 4 months and never had any issues until now. Then you really should contact the service. I tend to use just the left earbud about 80% of the time, while the right earbud stays in the charging case. Unfortunately, the in-ear fit might not be the most comfortable to wear during long periods of time, but since they also have a very short battery, you’ll have to take breaks to recharge them anyway. If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. This video is unavailable. 2. Power a Week of Listening: Using our Anker heritage and high-efficiency power cells, Liberty Neo delivers over 3.5 hours of playtime from a single charge and an extra 9 hours in the compact charging case. 'Ve tried resetting and reconnecting several times but no avail any soundcore liberty lite right earbud not charging buds full, but nothing happened wanted! Ve had the soundcore Liberty Lite right earpod not charging beyond 10 % at least every. Later and the left earbud about 80 % of the left light is off same issue Queue this... Left earbud will randomly just not work also when the LEDs on the buds off... 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