6. To do this, please plug the adapter into your computer, then go to this page, and follow the instructions there: In order to maintain privacy, please sent the resulting file via email directly to our support@plugable.com address instead of posting it here. 5. The right earbud connects to your audio device and to the left earbud. For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. 2. SoundCore Liberty Air left earbud not working fixed - YouTube 6. Version 1809 Repeat the same on the other earbud. If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. Regularly clean the charging pins on the earbuds and charging case. That said, the Liberty Air 2 earbuds do support fast charging so, they can hold 2 hours worth of charge from a 10 minute charge and fully charge to 100% in just 90 minutes, which can deliver up to 7 hours of runtime with volume at 50% and via bluetooth 5.0 … 7. My left earbud has stopped charging. It also won’t sync with the right earbud now. Keep the EarTips clean. Make sure you read the reviews, one of the most common problems is the left earbud just does not work at all. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … One month into using them, i'm constantly having problem with my left earbud, which won't charge until i fiddle with it in the charging case like 10 minutes. I was wondering if you could tell me whether you downloaded the files directly from our website or if you let Windows automatically download them from the Microsoft server. 2. The charging case takes the total playtime to 20 hours. The right earbud is the master and will connect to the left earbud automatically. Powered by Discourse, best viewed with JavaScript enabled. 4. https://www.soundguys.com/anker-soundcore-liberty-air-review-21096 I can see that the case contacts are clean and unobstructed. Both factored the same result. Reduce the distance between your right earbud and your audio device. I’ve cleaned the case with a swab and alcohol. Is Windows 10 at the same version on both the desktop and on your Dell laptop? Could there be something in the case preventing it from charging? Just recently purchased a pair of Anker Soundcore Liberty Air earbuds to use with my Windows 10 desktop and my Pluggable BT adapter. Reduce the distance between your right earbud and your audio device. Anker - Soundcore Liberty Air True Wireless In-Ear Headphones - Black. A manual reset in the case only resets the right earbud. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Soundcore Liberty Air charging case questions I've had my Anker Soundcore Liberty Air earbuds for about 2 weeks now, and I love the buds themselves, but something I loathe is the charging case. I have emailed service@soundcore.com but haven’t gotten a response yet. When the right earbud is master, the Bluetooth name is Liberty Air 2, when the left earbud is master the Bluetooth name is Liberty Air 2-L.If you would like to use the left side only, please put the right side in the charging case and close the charging case cover. Could you please answer a couple of questions about your setup that will help me better understand the issue? If you return the left earbud and close the lid, the master right earbud will still be connected. Windows 10 Pro The Soundcore Liberty Air battery life is further extended up to 20 hours via the included charging case which has an internal 500mAh (1.85Wh) rechargeable battery that doubles as a portable power bank. Hold button for +/-30 seconds to enter pairing mode. There is no quick charge feature on the Liberty Air but charging … Thank you for your response. You’ll notice an additional Soundcore Liberty Air 2-L entry in your Bluetooth device list. Turn off the Bluetooth. Put both earbuds into the charging case. For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. Please don’t change whatever situation you are currently in, we will troubleshoot from there. Part of the magic about these completely wireless earbuds is that you can take them out, pop one in your ear, and you're set. Once I turn off the earbuds/put them in the charging case, which turns them off as well, they will not reconnect, no matter what I try, when powering them back on. They should email you tomorrow. User rating, 4 out of 5 stars with 1298 reviews. Don’t hear any broken bits when shaking. Let us know the result of what happens. Did you download the drivers from the Plugable website, or did you let Windows automatically install the driver? It also won’t sync with the right earbud now. Yes, both devices are on the same OS SKU and updates/version. 5. Put both earbuds into the charging case. The only thing that will get them to reconnect, is to delete their paired entry, then re-pair them again. If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. Buy Soundcore Liberty Air True Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Playtime, Touch Control Earbuds, Graphene Enhanced Sound, Noise Cancelling Microphones and Secure Fit (Black): Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases Buy Soundcore Anker Liberty Air True-Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Battery Life, Touch Control Earbuds, Graphene Enhanced Sound, Noise-Cancelling Microphones (White) with fast shipping and top-rated customer service. Only take one earbud out of the charging case. OS Build: 17763.316. Soundcore Liberty Air 2 English 01 ... Open the charging case, the earbuds will automatically power on. I’m sorry about the problems with pairing the earbuds again after turning them off. Apple allows you to use either the left or right one independently, but unfortunately, that's not the case on Anker's option. Details about Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging Case A3902 White See original listing. Powered by Discourse, best viewed with JavaScript enabled. Repeat the same on the other earbud. Anker Soundcore Liberty Air Headphones Factory Reset Instructions. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Voice Assistant Use the touchpad on Liberty Air's left earbud to wake up your phone's voice assistant. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. Tap the multifunction touchpad on the earbud for 4 times. 4. From the start, pairing works perfectly fine, and once they are paired and remain powered on, everything works. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. Today is Sunday so it is not a business day for them. I have submitted the log .zip via email, as requested. Take the left earbud from the charging case or press once to turn on the left earbud—the white indicator light will be flashing. On your Bluetooth device, go to Bluetooth settings, make sure Bluetooth is on, and select Soundcore Liberty Air on the available devices list. Windows 10 Pro To use the left earbud … I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. 3. Remove left earbud from charging case. Then, quickly tap thr… see more Yes. It help me know the version of the driver. OS Build: 17763.316, Dell Laptop Repeat the same on the other earbud. Also, it would be helpful if you could run our our diagnostic program on your desktop computer. The left earbud never shows the 3-red-led flash. Open the charging case's lid at least once a month to ensure the earbuds start charging. Take one earbud out of the charging case. I tried both ways, allowing Windows 10 to auto install from the driver store, and I tried removing that driver and reinstalling with the latest version on plugable.com. You can use the right earbud separately as long as you take it out from the charging case. 3. Keep the EarTips clean. Remove your earbuds from the charging case and put them in your ears. Put both earbuds into the charging case. 4. Tap the multifunction touchpad on the earbud for 4 times. New replies are no longer allowed. If you can’t quite afford the hefty price tag of Apple’s AirPods but still want a truly wireless experience, Anker’s Soundcore Liberty Air headphones offer a solid wireless experience on a budget. Forum Thread . I got my friend to buy me soundcore liberty lite from amazon (he has Prime, yay). After your phone has connected to Liberty Air, delete it from the list of paired devices. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … Anker Soundcore Liberty Air Bluetooth headphones: What I don't like. Sorry forgot to mention about the drivers. Newegg shopping upgraded ™ Tap the multifunction touchpad on the earbud for 4 times. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. Only take one earbud out of the charging case. 1. What You Get: Liberty Air true-wireless earphones, charging case, XS/S/M/L/XL Ear Tips, 60 cm micro USB cable, user manual, 3-month , and friendly customer service. ... Earbud (In Ear) Features: Microphone, Noise Cancellation, Rechargeable Battery: Brand: Anker: UPC: Does not apply: Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging … LED behavior (Earbuds) Breathing white TWS connecting Steady white for 1 second TWS connected Bluetooth Pairing with your Device If you can get past the few design flaws, you will find a great pair of earbuds that don’t break the bank. I will run the tool as well, and provide the info. Integrated Touch Control: Use the earbuds to answer calls and play, pause, and skip music on-the-go. You really only have two options. Nope, haven’t dropped it. If you shake it can you hear something moving or are there any signs of damage. If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. Version 1809 The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … Testing these same earbuds with a Dell Windows 10 laptop, with it’s internal BT device and my mobile phone, the issue is not present, they work as intended on those other devices. Firstly, as everyone already knows, the case is too small for any other buds. Anker estimates the Soundcore Liberty Air's battery life to be roughly five hours, with 15 extra hours in the charging case. No signs of damage. The right earbud connects to your audio device and to the left earbud. Regularly clean the charging pins on the earbuds and charging case. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. This topic was automatically closed 20 days after the last reply. Water-Resistant Liberty Air's earbuds are IPX5-rated for effective protection against liquids. Once connected, you will hear a “beep”. It will gather device information and installation logs that will give better understanding of what other drivers are coming into play. See below. Soundcore Anker Liberty Air True-Wireless Earphones w/ Charging Case @Newegg $30 $30.00 ... and the return process is a nightmare. The Anker Soundcore Liberty Air 2 controls are one of the few areas where some may not be happy. Select “Liberty Air 2-L” to pair. Open the charging case's lid at least once a month to ensure the earbuds start charging. The Anker Soundcore Liberty Air takes those principles, and applies it to the burgeoning true wireless earphone market. Thank you for posting on our forum. ... automatically connect with the left earbud. 7. Hi everybody, I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. It doesn’t display the charging led when placed in the case. If there are no signs of damage I recommend emailing service@soundcore.com they should be able to help or get you a replacement model if it is within the 18 month warranty. Liberty Air 2 Soundcore Liberty Air 2 3” • Each time you power on your Soundcore earphones, it will automatically connect to your last successfully connected device if available within the Bluetooth range. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. With a solid feature set and an attractive price, there’s lots to like here. 4. In default mode, a double tap on the right bud is to play and pause and on the left to move to the next song on your list. Desktop If you return the right earbud and close the lid, your device pairs automatically to the left earbud. The Anker Soundcore Liberty Air holds up against the more expensive competition and does everything it sets out to do. It doesn’t display the charging led when placed in the case. We have seen this behavior with other audio devices in Windows, and are not 100% sure why it happens. Have you dropped it recently. Step 6. The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … No. Slickdeals Forums Hot Deals Soundcore Anker Liberty Air True ... First Unread. Btw sorry I couldn’t help you @gharris999. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. My left earbud has stopped charging. Please let me know when you send the file. Just recently purchased a pair of Anker Soundcore Liberty Air earbuds to use with my Windows 10 desktop and my Pluggable BT adapter. Anker - Soundcore Liberty Air ” in device ’ s Bluetooth list, skip... Does everything it sets out to do the lid, your device and to the burgeoning True Wireless earphone.... Air 's earbuds are IPX5-rated for effective protection against liquids installation logs that will me. 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