Performed RIP & OSPF routing protocol administration. Used protocol analyzer to interpret layer 2 and layer 3 messages to isolate and correct troubles. Functioned as member of network team responsible for LAN/WAN & server support of a 85 North American location Windows Server 2003 Active Directory infrastructure consisting of 3000+ end-users, 250+ physical servers, 50+ virtual servers, 2500+ workstations with Windows 7, Vista, and XP Pro, 200+ routers, 350+ switches, 300+ network printers. Provided Japanese language technical support for [company name] range of products. Providing operational support and project implementation for Cisco-based network infrastructure, including switching, cabling, load balancing, routing, firewall security and site-to-site VPN Analyzing and evaluating network security … Provided assistance and troubleshooting as a Tier 2 support engineer via phone and email for resolvingtoken ring products ranging from network cards for the PCs to CAUs, LAMs, RAM and the switches to the system engineers, VARs, marketing representatives and the end-users. Summary : Interested to working in this Organization & Seeking a challenging career to utilize skills, abilities & creativity in addition to begin resourceful and flexible to the organization. Monitored the network infrastructure, troubleshot and resolved bandwidth problems using WhatsUp Gold (IPSwitch Network Management System). Designed IP Addressing schemes, VLAN tables and Switch port assignments, Trunking and Ether-channel implementation. Develop, deploy and document processes and procedures for support tasks and activities. Mention all that you have done to master your skills and learn networking … Work with colleagues around the globe to ensure that issues are properly handed off and worked around the clock when necessary. Achieved over 80% network issue resolution and high customer satisfaction rating. Configured, implemented, and supported Cisco routers (2800s, 3800s), switches (2960, 3550, 3560, 4500), and firewalls (PIX, ASA 5500s), Troubleshot and resolved LAN/WAN connectivity issues, Configured, implemented, and troubleshot layer 2 switching: Trunking, RSTP+, EtherChannel, Inter-Vlan, and HSRP, Configured, troubleshot, and optimized routing protocol: EIGRP and OSPF for lowest latency, Built and maintained Visio documentation database of network topology, Managed and monitored all network devices. Qualifications like technical expertise, customer service, problem solving orientation, and teamwork are often seen on Network Support Engineer resumes. Strong experience in Network security using ASA Firewall, Checkpoint, Juniper SRX, Palo Alto, Cisco IDS/IPS, AAA, and IPSEC/SSL VPN. Configured Virtual Machines. Manage Blackberry user accounts with BES server. Find out what is the best resume for you in our Ultimate Resume Format Guide. Network support engineers rely on their analytical minds and problem-solving abilities to keep their employer’s network running at its best. NETWORK ENGINEER RESUME TEMPLATE (TEXT FORMAT) SUMMARY. Successfully prioritize and complete projects and daily activities. Manage case load to help ensure that customers are satisfied with their support experience and ensure timely resolution to their issues. Support, monitor and manage the IP network. Finally, they drop the … Physical setting up of computers and software system installation for various computer applications and programs. Aside from formal education, the job applicants are supposed to depict on the resume plenty of work experience and the following skills – multitasking abilities, an up-to-date knowledge of latest trends in networking field, and in-depth knowledge of network type mainly with LAN, WAN, GAN and MAN. Also providing performance analysis, Network management, systems backup and network cabling. Reviewed, approved, and deployed Windows Server Update Services (WSUS) monthly to network client PCs. Managed and documented customer issues in detail in Remedy CRM and if necessary escalated. Supported technical assistance center responding to customer network outages. Earned a promotion from Network Support Engineer II to Senior Network Support Engineer in July of 2012. Determined user needs and matched up equipment and software to meet those needs. Built trunk groups and dial plans for customer's applications. Documented network problems and resolution for future reference. Created script and documentation for this project. Firewall/Switch Administration. Talented Network Engineer with over 7 years’ experience seeks position that will utilize exceptional training, certifications, and experience as a … Provide email configuration on Android, Blackberry, and IPhone. Regularly handle reassigned cases with managerial and director level attention to ensure that customers issues are resolved and to help save customer confidence in the support organization. Maintain Wide Area Networks (WAN) Optimize LAN by monitoring applications in real time environment. Build or upgrade network workstations and servers. Built and troubleshot common and specialized network configurations based on customers' needs. Congratulations, you just learned how to … Manage user accounts, email, anti-spam and anti-virus. Provided technical support to field technicians and customers to resolve network issues. Implemented the move of all users from Banyan network software to a MicroSoft Exchange network and from BeyondMail to Microsoft Outlook to realize the departmental goal of changing networks. windows NT/XP.PDC/BDC. Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols. Served as escalation / tier-2 support to troubleshoot complex HW/SW problems and answer technical questions. Creating firewall rules on Palo Alto Panorama for a complex Network infrastructure. Conducted on-site analyses of customers' existing infrastructure and system design. Created technical documentation, training materials, and provided training to other support teams. Summary : To obtain a position in a company where managerial, technical and customer focused skills will benefit both a prospective employer. Installed upgraded software Norton 360 Antivirus, QuickBooks, and UPS WorldShip for the network. Managed the IP address space using subnets and variable length subnet masks (VLSM) Interacted with support services to reduce the downtime on leased lines. Maintained redundancy on Cisco 2600, 2800 and 3600 router with HSRP. Provided technical and account management support of all Ascend/Lucent edge access routers including Apex and TNT. Network Support Engineer Harris Technologies, Port Arthur, TX October 2014 – Present . Reliable Network Engineer with over 5 years of experience in planning, implementing and overseeing the computer networks that support in-house voice, data, video and wireless network … Testing of computers and ensuring that computer systems are functioning properly. Objective : Essentially a problem-solver and a team player who aims at contributing passion and skills in an exigent and dynamic corporate environment that allows an opportunity for growth whilst also achieving the organizational goals. Free interview details posted anonymously by Meraki interview candidates. Lead Fiber Migration Project that netted over $1 million savings. Skills : IT Support Engineer, IT Specialist. Responsibilities: Design, install, configure, manage, and support technical components within the network environment. Networking and connecting computers within the same organization to enhance communication. Analyze business needs and new technology and make recommendations. Summary : An analytical and results-driven information technology professional with comprehensive technical expertise in network engineering, hardware/software installation. Worked on various scanning and Sniffing tools like Ethereal. Analyze and design server and storage systems. Skills : Provided support to IT hardware, software networks. Skills : Network Engineer, Network Admin. 39,485 Network Support Engineer jobs available on Indeed.com. Provided network support functions to troubleshoot, isolate and resolve LAN and WAN problems like network latencies, routing and data flow issues. Administered and evaluated network management/monitoring tools (What's Up Gold, Cisco ACS, Concord EHealth, Ethereal and other home grown tools) to ensure optimal performance. Perform weekly and monthly maintenance onto servers. Configured STP for loop prevention and VTP for Inter-VLAN Routing. All rights reserved. Worked with field technicians and vendors to assist in resolving data circuit, voice and data problems. Performed document update requests that ensured work procedures were kept current. Provide troubleshooting and configuration support for client desktop and networking environment. As the TSANet manager (Technical Support Aliance Network) developed partnership with more than 100 of some of the biggest names in the industry. Representative Senior Network Engineer resume experience can include: Deploys, configures and supports all equipment used in Rodale’s LAN, WAN and WIFI infrastructure (primarily Cisco), including the device operating system and network … Managed Exchange Server 2010 user mailboxes and public folders. Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP. To obtain … Providing assistance to the Client's sideline coordinators (SLIC)/Engineers on network usage reports, and the state of the IP backboned network. Objective : Highly adaptable with ability to multi-task while ensuring a positive attitude in high-paced environments. Configured VPN tunnel on Cisco Pix 535, using 3DES encryption. Network support engineers design computer network as per users' requirements. Successfully deployed IT inventory and software tracking system using Numara Track-IT. Troubleshoot layer 1, 2, 3 issues for [company name] customers via Cisco, Arista, and Juniper devices, Assist with and oversee changes to network configuration LAN/WAN infrastructure, Advise and escalate various networking issues in accordance to company policy and SLA agreements, Work with Internet Service Providers and hardware vendors to troubleshoot major network outages, Actively assist Systems, Performance, and Security Engineering teams with various network events, Performed expensive NT Server and Novell 4.11/5 Administrator tasks, Coordinated Oracle 8i servers in multiple servers Unix/NT/Novell environment, Working knowledge of TCP/IP and LAN switching technologies, Worked on WAN management problems which involved supporting CISCO routers and switches, Configured Dell PC's with NT Workstation 4.0, Windows 2000, and Windows 98/95, Responsible for complete corporate Laptop support, Configured VPN environments for remote access, Resolved 25-50 telephone & email support calls daily. Network Support Engineers are responsible for maintaining and troubleshooting communication networks like LANs or VoIPs. Extensive background in network integration with web/application servers and desktop applications. Provide effective first line technical and troubleshooting support for Corporate, Retail and Cloud systems services according to the SLA agreements. Prioritized severity of all incoming tech support tickets and allocate resources for each ticket. Create detailed test plans, perform integration testing, and report on the results. Worked with a team of engineers installing UTP CAT 5 cable in the wiring closet, terminated cable using lucent patch panels. Previous work experience represents an advantage. Experienced in large-scale enterprise network maintenance and migration with expertise in designing planning, and testing of enterprise LAN/WAN products and protocols. Designed/implemented and managed a frame relay network for a major multi-national consumer products Company. Supported client for a smooth transition from Juniper to Cisco at some of its locations. Network Engineer Resume Sample. Before you learn how to get it just right, check out the difference between the resume objective and … Skills : Routing, Switching, Security, Load balancer, Cloud Computing. Providing technical support over the phone/email to all IT users. Provided estimating cost of materials and labor to have SIP Trunking. Hands-on experience in implementation and troubleshooting of BGP, OSPF, IPV4 and Ethernet Protocols. Perform variety of network engineering tasks, system analysis, troubleshooting, configuration, management, operational and maintenance oversight of complex local/wide area Network at a customer site, assist customer in managing the network, Installation and configuration of servers, workstations, Internetworking equipment and services in a heterogeneous network environment. Objective : Results-driven IT professional with extensive understanding in the administration and support of Information Systems with 4 years of professional work experience. Some companies will also want to know the kind of training taken by you to hone up your network engineering skills. How to write Experience Section in Engineering Resume, Action Verbs to use in Engineering Resume, How to present Skills Section in Engineering Resume, How to write Education Section in Engineering Resume. Managed various VLANs, IP addressing for various subnets, VLAN Trunking between various ASW. Prospective students searching for Network Support Engineer: Job Description, Duties and Requirements found the following information relevant and useful. Configured and maintaining Cisco 7200, 4400, 5000 and 6500 platforms. Worked directly with various vendors to plan and deploy entire IT infrastructure including voice and data cabling drops, server room, phone room and IDF planning, DHCP scope and DNS configuration for new servers in domain, all for a migration project to move the entire corporate office to a larger building. Skills : C, Java, System Verilog, SoC, VLSI, Verilog, Python, Algorithms, Networks, SQL. Responsibilities included IT support for corporate office and 7 remote offices across the US, Desktop support and datacenter deployment for 500+ users. Summary : Desires to work in a team-oriented environment on new or legacy software with concentration on planning, performing, managing and supporting applications. Managed user administration for domain access. Performed MACD changes to Cisco […] routers. Maintained core switches, creating VLAN's and configuring VTP. Eager to learn new skills and take on additional responsibilities. Supporting wide range of products from Cisco Systems, Troubleshooting of Routers and Switches. Monitor performance of network and servers to identify potential problems and bottleneck. Upgrading the network by translating protocols like EIGRP to OSPF. Objective : Result-oriented Network security Consultant with more than 8 year experience and rigorous experience in assignments entailing setup & smooth functioning of Corporate Networks. Responsible for layer 2 security which was implemented using a dedicated VLAN ID for all trunk ports, setting user ports to non-TRUNKING, deployed port security when possible for user ports. For a larger establishments or corporations that have an internet connection, a skilled network engineer is needed to manage, implement, support … Developed root cause analysis for product deficiencies. Occasionally visited customers to establish network security infrastructure on-site using ForeScout products. Making changes to the Routers/Switches/Waas devices/IP telephones configuration as desired. Interfaced with equipment vendors to ensure inter- operability. Strong experience in Network security … Setup inverse multiplexer (imux) to make 384k video conference calls over the public switched network. Responsible for scheduling and overseeing router maintenance. , design, install, configure, manage, and faxes to the computers and ensuring that computer are... Copiers, scanners, and PCs or routing issues organizational unit when necessary, Proxy, DHCP, and WorldShip! 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