Do not use. Please email us on hello@bigfoodie.co.uk with your order details and we will investigate this with the takeaway to find out what could have happened and to ensure this never occurs. AVOID! Contacted the customer support team and they are super unhelpful. BIG-SPIELWARENFABRIK GmbH & Co. KG is one of Germany’s major toy producers and an internationally leading manufacturer of high-quality plastic toys. Chicken & Mushroom Soup 毛菇鸡汤. Could you please send us an email to hello@bigfoodie.co.uk along with the order details and we will try our level best to sort this out for you. Our takeaway did not arrive. 2 hours later we get a phonecall from the restaurant to say they are very sorry but it's 20minutes away. I keep getting the same generic reply shown below: Paul (Takeaways Support)Aug 2, 2020, 7:00 PM GMT+1Hi Richard,We are really sorry about what happened with your ordering experience. Drivers are absolutely Clueless and any company using this service should stay clear as the drivers are useless and my last driver couldn't even understand me and had no geographic knowledge of the area. We would request you to please forward us an email to hello@bigfoodie.co.uk with your order details and we will try our level best to sort this out for you. Limited time only price! We hope you accept our apology and give us another chance. Get a Great shopping experience with find and choose Bigfoodie offers for Nov. 2020. So we are taking the initiative and trying to call each takeaway too make sure if they are delivering. Hi Paula, we are sorry for the experience you had. We apologise for the inconvenience caused on the takeaways behalf. Hey Martin, we are extremely sorry for the experience you had. Hi Jason, we are extremely sorry for the experience you had. Seriously! Rang the takeaway without even asking me what my order was or who I was in fact but the lady said it was on its way and put down the phone no apology was given or explanation,the food finally rocked up at 10.30pm,still no apology off the delivery driver or explanation to why I was waiting that amount of time, opened up my food and safe to say it was freezing cold and soggy it was disgusting we had to throw the lot in the bin, surprise surprrise tasty China didn't want to no will not use these again or big foodie in a hurry!! Useful. The take away did not speak English very well so when I rang 4 times they just kept saying it is on its way. I ORDERED FOOD THEY TAKEN MONEY THEN THEY CANCELLED MY ORDER TWICE THEY STATE MY MONEY WILL BE PUT BACK IN MY BANK WITHIN 3 DAYS WHAT A LOAD OF CRAP BEEN OVER FORTNIGHT NOW.STILL WAITING FOR MY MONEY BACK I HAVE PHONE THEM ON NUMEROUS OCCASSIONS ONLY FOR THEM TO SAY THERE NOTHING THEY CAN DO WHAT RUBBISH. © 2020 Trustpilot A/S. Hi really sorry for the inconvenience, the takeaway may have changed the postcode and might not have updated, As we speak, we will pass on your feedback to the takeaway to ensure these sort of instances doesn't occur in the future which will tamper your overall customer experience. Hi, we are extremely sorry for the experience you had. We will investigate this with the takeaway and ensure this never occurs. I won't use them again. It had gone soggy in 10 minutes of it being delivered. I am too sick to cook for myself. General Refund Policy. Awful. Hi, We apologize for the bad experience you had with the takeaway. We would like to understand your concerns better and assure you that it will be addressed and resolved in the best way possible. We have orderd many times through you, but it's true what they say...one bad experience can stop you going back.Ordered food last night from a local takeaway at 8pm and paid online...expected a longer than average wait due to the current situation. Started by Elle Armon-Jones, The Big Foody Food Tours are designed to showcase a destination through the eyes of a local and are a delightful and special way to learn, taste, smell and experience your destination. After 2 hours I went and got food elsewhere. After 5 days with no refund I complained again and was told there had been a glitch and no refund had been organised. Bigfoodie had no system in place to track or handle this obviously unacceptable delay. We hope you accept our apology and give us another chance. Hi Kat, we are sincerely sorry to hear that you are waiting for your order. Hi Lois, we are so sorry to hear that you have had a bad experience with your order. Hi Sarah, we would like to extend our apologies for this. We have gone through our records and unable to trace any email for you. Hi Mark, we apologize for the bad experience you had with the takeaway. Limited offer Details . Awful experience. Hi Judith, we are really sorry for the bad experience. What's the point in using them. We hope you accept our apology and give us another chance. Meanwhile on JustEat, tens of reviews have appeared in the last month panning the lateness and poor performance of this business. So we are taking the initiative and trying to call each takeaway too make sure if they are delivering. Ordered food from Happy Family Chinese Bolton I ordered at 7:30 it is now 21:35 and I still have not received. The current circumstances have been difficult for the takeaways, we will investigate this with the takeaway and ensure this never occurs. About Us. Appalling customer service, they take their cut and don't care if you get your food or not, never using again! I said that I didn’t need a cash refund, but would accept a voucher instead. Add. Raise cattle, plant crops, train horses, and complete fun missions. TeeStory.in believes in Good quality products + Friendly Customer service. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. A new one had been carried out on an urgent basis which apparently also takes 3 to 5 working days. So I ordered my food from tasty China in Guisborough on the 7-9 2020 at 7.30 pm it said I would receive my food in 45 minutes! We are committed to ensuring no customer endures poor service or disappointment while ordering with us, we are sorry we let you down. Used this business for the first time tonight, I normally use Just Eat, The food that came from the takeaway was fine. We will investigate this with the takeaway and ensure this never occurs. Lol what a joke! WANO'S (BIG FOODIE) STREET FOOD TOUR. Could you please send us an email to hello@bigfoodie.co.uk along with the order details and we will try our level best to sort this out for you. ReturnsOur policy lasts 30 days. On one occasion the BigFoodie website did not process our requests and as a result we received food which we could not eat. Reply. Refunds are paid on all goods that are exported in the traveller’s personal luggage. It wastes your time and mine. We will be certain to pass your feedback on to them. I was still unhappy, but it is our favourite place and I decided to order again today. We would request you to please forward us an email to hello@bigfoodie.co.uk with your order details and we will try our level best to sort this out for you. Exchange or Full Refund in 15 days • No questions asked. Ordered a takeaway which said 45 mins for delivery. thank you for your support! !Edit in response to Bigfoodie: Your chance to sort this out was when I contacted you with a problem the first time, not when I leave a 1* review on Trustpilot.As of 10/6/20 no new reviews have appeared for this establishment since November '19. I was told it hadnt been touched but yet it was in supermarket branded carrier bags. They argued the fact that no one ever complains. We would request you to please forward us an email to hello@bigfoodie.co.uk with your order details and we will try our level best to sort this out for you. It's been 3 hours now and restaurant is now closed. Hi Lianne, we are sorry for any inconvenience caused as we have no codes available at the moment. Cheryl Chepusova is a designer, writer, and author of the series Big Cities Little Foodies. We would request you to please forward us an email to hello@bigfoodie.co.uk with your order details and we will try our level best to sort this out for you. Thank you! Seriously beyond a joke. Please email us on hello@bigfoodie.co.uk with your order details and we will investigate this with the takeaway to find out what could have happened and to ensure this never occurs. Awful do not order their taking your money and not delivering any food disgusting would never order again awful website and awful contact us !! One sent us an e-mail saying ''if you wanted the order so bad, why didn't you walk and collect it'' (12-mile round-trip). Hi Jessica, We are so sorry to hear that you have had a bad experience with your order. They kept saying my order will be ready in a minute I checked three times how much longer my order would be only to keep getting fobbed off.By 9.30 the food was finally ready 2hr30min after I first ordered, took me 20min to drive home by which time the food was cold!Big foodie said I couldn’t have a refund only the delivery fee refunded (which I never got) I could however have 20% off my next order. Eventually I have got in contact with DATMAN who appear to own Bigfoodie, who said that a refund hadn’t been issued and I would need to wait a further 2 days for confirmation of the cancellation and then a further 3/5 days for a refund. You can send us an email on hello@bigfoodie.co.uk. Spiele tausende von Spielen aus vier Xbox-Generationen mit der Konsole der nächsten Generation, die am besten zu deinem Spielstil passt. Returns totalling greater than $10.00 will require the approval of the Manager-In-Charge. And if it ism't here in 15 minutes write back to you. Ordered a Chinese tonight after putting in my post code paid the bill to then have a call fro the takeaway to say they couldn’t do it as I was not in the area. Placed an order with a take-away which then, without notification, cancelled it and referred any queries to Big Foodie whose staff were rude. This isn't just an inconvenience for me right now. Stay away!!! You've already flagged this Reply from Bigfoodie. We Will Charge The Price Difference. We have escalated this to the merchant and would ensure that you are refunded back at the earliest. Enjoy homemade recipes with ease. We are committed to ensuring no customer endures poor service or disappointment while ordering with us, we are sorry we let you down. Your experience can help others make better choices. Hi Jacquie, we are extremely sorry for the experience you had. Why would a company let you put your postcode and tell you which takeaways will deliver then refuse service first time trying and will be the last I feel sorry for people that would have been scammed in to ordering and been left with nothing as apparently it’s 3 to 5 days for the return of the money. To be honest we've used this company quite oftenUnlike justeatThese NEVER EVER offer discount codes or anything.Better off going with justest. The noodles were vile. Bye bye £35 . the Bigfoodie’s product price is the cheapest. Hi Lea, we want to extend our sincerest apologies for any inconvenience that you may have faced. Up to 20% off on selected takeaways. Hi Lisa, we are sorry to hear that you had a bad experience with the takeaway. We were told it was our fault that it was soggy because the delivery time was 10 mins drive away. Kindly email us at hello@bigfoodie.co.uk along with the order details and we will have this sorted for you. Unfortunately it came 1,5 hours early so it was no good for my family who were not expecting to eat so soon. If you can send us an email to hello@bigfoodie.co.uk with your order ID we will ensure that you are refunded. We would like to understand your concerns better and assure you that it will be addressed and resolved in the best way possible. I received a text & an email later that night to say my order had been cancelled due to it being a busy time & Id get a full refund? Offer. Hi, We are so sorry to hear that you have had a bad experience with your order. Order food from takeaways across United Kingdom. Only the latest review will count in the company's TrustScore. Don’t order here if your hungry!!!! I paid cash direct to the delivery driver. Play now for free! You have a unique opportunity to gather a team of friends or go on a solitary expedition to the forests of wild reserves and feel like a real hunter for Bigfoots. We have ordered numerous times with Bigfoodie, our most recent and what will be our last time involved the China Express takeaway in Nelson,Burnley who after two hours refused to cancel our order having forecast another hour for delivery. Chicken & Noodle Soup 鸡面汤. It stated that a refund would be given within 3-5 days. Big Food is a term used a lot in the media. Bigfoodie discount codes for November 2020 5 Bigfoodie promo codes and offers available. Y10 free. We would request you to please forward us an email to hello@bigfoodie.co.uk with your order details and we will try our level best to sort this out for you. Your feedback will be taken under serious consideration. Your feedback will be taken under serious consideration. Due to this lockdown situation, most of the takeaways are closing down without giving us prior notice. Seems like you do too. £3.00. Waited a few days & emailed you back as I heard nothing then was told because I paid cash I would have to contact the restaurant myself! Return and refund form Name * Surname * Order number * Invoice number * Returned item * Returned item code * Returned quantity * Phone no. The Finding Bigfoot team is back for an all-new season. Worst food delivery company out there,food arrived half hour late when we only live a quarter of a mile away from where i ordered and the food was cold,,delivery boy just shrugged his shoulders and replied "he does not know" when i asked him why it had taken so long,,this firm has now caused me to leave a negative review on google for the chinese i ordered from because it was cold when it arrived and when we rang the chinese about our order they said it had left 10 mins ago,,we only live 5 mins from the shop lol so it was clearly the delivery that took so long,,AVOID ORDERING from anywhere that has Bigfoodie as their delivery firm, After having money taken from my bank account even though I actually paid cash on delivery and getting no refund from there inept customer care agents I’ve now deleted my account and would advise anyone who uses this app to do the same. Our takeaway arrived 2 hrs after ordering. This allows you to record refunds that are processed via methods that are not native to BigCommerce, such as gift certificates, bank transfers, and checks. Kindly let us know the issue so that we can make it up to you. Unfortunately the company I placed an order with was unable to deliver (this part was completely valid). If you are not completely satisfied, return product* with receipt for a full refund. Therefore I could not explain my problem and so they were left unaware of it. SO ANYONE WHO THINKING PLACING AN ORDER THROUGH BIGFOODIE I WOULD ADVICE YOU TO GO ELSE WHERE. Then said they actually couldn’t get an answer from the takeaway. To add insult to injury for this awful oversight of my rights as a consumer they passed the blame on to the restaurant and both refused me a refund.DO NOT USE BIGFOODIE. Awful. 101. Upon waiting a further 3 working days, I tried to contact however received no replies. CON ARTIST IF YOU ASK ME.. I am absolutely astounded by this company, they have a major issue with their app which will tell you you your card has declined which it hasn't they have taken your money and given you no notification of this no email nothing , its only until the restaurant phones you and says there's 2 duplicate orders here with the same reference number, you go on live chat and you have to repeat yourself continually for 1 and a half hours to try and resolve, ive deleted this app and will never use Big Foodie or the restaurant in question ( Golden Rice Bowl in Great Barr) the restaurant was aware of the error on the app yet still chose to accept the order, appalling!! It was extremely soggy. Kindly email us at hello@bigfoodie.co.uk along with the order details and we will have this sorted for you. * E-mail Delivery company used for return Tracking number Fill below form for money refund Bank account IBAN (only EURO) Bank name Bank account owner name Other comments about return Got in touch with Bigfoodie who lied and said it was just leaving the restaurant. Eventually I have got in contact with DATMAN who appear to own Bigfoodie, who said that a refund hadn’t been issued and I would need to wait a further 2 days for confirmation of the cancellation and then a further 3/5 days for a refund. More Details Here. Any concern, please email us at hello@bigfoodie.co.uk and we will resolve the issue for you. I ordered takeaway food from one of my favourite local restaurants via Big Foodie a month ago. Based on your request we have contacted the takeaway but they clearly stated that they will not be able to issue a refund at this point of time. I was expected to eat this food! You will be shocked by the unbeatable prices. The current circumstances have been difficult for the takeaways, they have been getting a huge queue of orders and they are trying their best to make sure everyone gets their food on time. Bigfoodie is an online takeaway ordering platform that aims to provide you with delicious options from qualified restaurants. 10%. Jetzt für Präventionskurs anmelden und für Ihre Gesundheit vorsorgen. So far we have never had any problems and we have used this site for approximately 2yrs now and we buy on average once every couple of months. I ordered a Chinese from happy chef in Lincoln well I not a happy customer it got cancelled after they took payment which still hasn’t been refunded over two weeks now I’m gonna get trading standards involved unless I get a response as I can’t get hold of anybody to sort it out. Thank you so much for your appreciation! From Chinese to Indian and Italian to French, our restaurant partners serve authentic dishes on delivery with a focus on affordability, without compromising on quality. SOUPS . CUSTOMERS SERVICE ADVISOR NOT VERY GOOD EITHER. Code. After 2 and a half hours it turned up and I rejected it. All rights reserved. We request you to kindly get in touch with us. I’m not holding my breath.. What a crap company to deal with they won’t give me a refund for the food that hasn’t been delivered. Good experience, food came on time with the correct order. NEW. We hope you accept our apology and give us another chance. The restaurant over the phone assured me that I will not be charged for the missing item, but i was. Ok its now 2 weeks later & still no sign of my refund! See code. Hi, we are sorry to hear that. I got a terrible service: the order was an hour too late and there was an item missing. there was no clear way to track the order or get a customer support team. Speiseresteentsorgung ist in der Lebensmittelproduktion, Gastronomie, Hotellerie und im Einzelhandel Alltag: In vielen Branchen fallen Lebensmittel- und Speisereste, Frittierfette, pflanzliche Speisefette und Fettabscheider-Inhalte an, die sicher und hygienisch entsorgt werden müssen. Thank you. 10.20 pm my food still wasn't here! We will investigate this with the takeaway and ensure this never occurs. Hi Claire, We are sorry to hear that you have had a bad experience with the takeaway. Hi Rachel, we are extremely sorry for the experience you had. We ordered a takeaway from master wok and paid for it But when trying to track the order it was saying the shop was shut We could not contact anyone only a robotic message service which was no help what’s so ever I really poor service and would not recommend to anyone no communication what so ever to say takeaway wasnt coming and sat waiting Hungary What a poor poor service Only use if you are not Hungary. PARASITE TOUR (so, you've got a plan) NEW. Ok.Another hour passes and no food. Hello Matin, we are really sorry for the bad experience. Big Foodie takeaway order, paid for, not received. Hello Kelly, We will be sure to pass on the feedback. How do I get a refund on my order that has never arrived. The Big Foody launched in 2009 in Auckland, New Zealand. Every time we order food we specify these requirements. • Exchange or Full Refund in 15 days • No questions asked. Please email us on hello@bigfoodie.co.uk with your order details and we will investigate this with the takeaway to find out what could have happened and to ensure this never occurs. Navigating their system to reach a person to have them help to cancel the order … Please accept our apologies and we do hope you will give us another chance. Hi, we are sorry to hear that. Full of oil. Order was cancelled after half an hour but money was still taken and has yet to be refunded so far. So glad to hear that your experience with us was positive! Code. We received no assistance from a Big Foodie chat bot which ignored our messages regarding food which has been paid for, in full, and not received. - 10AM / 5PM tour start 25,000 WON ($25) per person. The driver returned with my order & told me it had been delivered to another house. Auckland, New Zealand. Please send an email to hello@bigfoodie.co.uk with the order details so we can refund the order. Die Präventionskurs-Suche macht es Ihnen einfach, den passenden Präventionskurs in Ihrer Nähe zu finden. Food never arrived so I complained to Big foodie and was promised a refund within 3 to 5 days. Due to this lockdown situation, most of the takeaways are closing down without giving us prior notice. The food came & it was all wrong! If you want constructive & helpful feedback then don't pre fill the answers for your customers. We would request you to please forward us an email to hello@bigfoodie.co.uk with your order details and we will try our level best to sort this out for you. Ordered food from Happy Family Chinese… no food arrived. Discover it's real meaning, why it's given such a hard time, why you should care and what you can do about it. We would request you to please forward us an email to hello@bigfoodie.co.uk with your order details and we will try our level best to sort this out for you. From Chinese to Indian and Italian to French, our restaurant partners serve authentic dishes on delivery with a focus on affordability, without compromising on quality. If you enjoy sending your money to anonymous web companies, only to have it disappear into the internet ether without receiving the goods that you have purchased in faith, then this is the service provider for you. She spends her days designing … The team will love this. More Details Here. Hi, we are extremely sorry for the experience you had. I would award this with a 0 star rating if it were possible. Join the 103 people who’ve already reviewed Bigfoodie. A fair and factual review left for the takeaway on the Bigfoodie site remains unpublished over two weeks later. We placed a food order for 'Epworth Tandoori' via the Big Foodie website and paid online. Hi Claire, We are sorry for the bad experience you had and we do take your customer feedback seriously. The best thing to do is leave the takeawaya feedback on their Reviews page so it goes to the attention of their management and they correct/improve the situation. Share. Hi Amelia, we are so sorry to hear that you have had a bad experience. Retailer tax free forms processed by Global Blue If you request a Tax Free Form from the retailer in Spain, it may be processed by Global Blue on their behalf. then the Big Foodie said there is no way they can give me my money back, but promised me a coupon and sent a coupon code. The Big Cities Little Foodies travel series is an illustrated board book series, designed to share Asian culture and diversity with children.Each book is filled with vibrant and fun illustrations, to introduce little ones to early learning concepts, rich culture, and world travel. We contacted the takeaway directly to enquire about the whereabouts of our food, only to be informed that our order had not prepared and would not be arriving as they did not have a pizza chef to prepare it (news to us, especially since pizzas feature prominently on the menu and this is what we ordered). Personally, I will be contacting my bank for a chargeback and reporting Big foodie to trading standards. Crabmeat & Sweet Corn Soup 蟹米汤. Terrible service. Hi Shelley, we are sorry to hear that you had a bad experience with the takeaway. Could you please send us an email with the order details to hello@bigfoodie.co.uk and we will be more than happy to look into it for you. We have ordered numerous times with Bigfoodie, our most recent and what will be our last time involved the China Express takeaway in Nelson,Burnley who after two hours refused to cancel our order having forecast another hour for delivery.Bigfoodie had no system in place to track or handle this obviously unacceptable delay. I ask for a full refund but they refused. Please email us on hello@bigfoodie.co.uk with your order details and we will investigate this with the takeaway to find out what could have happened and to ensure this never occurs. Huge 25% off & free delivery when you use a Bigfoodie promo code Details . All (5) Codes (2) Offers (3) 25%. We don't want or need the food 24 hours later!Guess what it's been half an hour since you told us it'd be here in 15 minutes! If you’re not 100% satisfied with the product, please get in touch with us. If there are any further questions or concerns please do reply back to us so we can help get it resolved. Get your food delivered at your door steps, pay by cash or credit cards. Bigfoodie is an online takeaway ordering platform that aims to provide you with delicious options from qualified restaurants. £3.00. Erlebe die Leistungsfähigkeit der Xbox Series X oder nutze die Xbox Series S vollkommen digital. The current circumstances have been difficult for the takeaways, they have been getting a huge queue of orders and they are trying their best to make sure everyone gets their food on time. Hi, We are so sorry to hear that you have had a bad experience with your order. *update*Just had another email response from you to say "ignore my last message, the takeaway manager will call you now to sort it out"I'm sick of speaking to the takeaway, that's why I'm contacting you...all the takeaway want to do is go round tye houses to avoid a refund. Email: [email protected] Freephone from NZ: 0800 366 386 International: +64 21 481 177 Snail Mail: PO Box 102152, North Shore Mail Centre, Auckland 0629. Please accept our sincerest apologies. I would not give this company a penny more of my money. They have informed us that they will be getting in touch with you get this sorted out. I asked them to act on my behalf but was told it's down to me. We are in receipt of your email and have replied back to you. Mit Anmeldung erklären Sie Ihre ausdrückliche Einwilligung, dass wir Ihnen unseren Newsletter über Neuigkeiten, Veranstaltungen und Themen aus der Region per E-Mail zusenden. Can't quite understand that.Assuming the weekend is discounted I expect to receive my refund exactly 2 weeks after placing my order.I will never use your this outfit again and would advise others to beware, New chef keighley twice now in a row I have had bad experience with this takeaway bad customer service who don’t deal well with busy periods always shut the bigfoodie site as they can’t deal with demands so ended up ringing shop and to be told that there is over an hour and half collection we only go back there as it’s nice food come on new chef sort yourselves out otherwise your gonna loose custom, Big Foodie are very unhelpful. Placed an order online at 7pm I was informed that delivery would be 1 hour, after 1hr30min the food still hadn’t arrived. Chicken & Sweet Corn Soup 鸡米汤. Im now left wondering if I am going to get a full refund & how? AWFUL SERVICE STAY AWAY! Hi Richard, we are so sorry to hear that you have had a bad experience with your order. Turns out the coupon I was given is a scam and does not work. We hope you accept our apology and give us another chance. Die BIG-SPIELWARENFABRIK GmbH & Co. KG gehört zu den bedeutenden Spielwarenproduzenten Deutschlands und zählt weltweit zu den führenden Herstellern hochwertiger Kinderspielzeuge aus Kunststoff. Hi Katya, we are really sorry for the bad experience. We ordered crispy beef as one of the mains. Play Goodgame Big Farm and build a huge farming paradise! Please share your order details with us and we will sort this out for you. Ihre Vorteile: 14 Online Shops - 1 Warenkorb, einfach und sicher einkaufen, größte Auswahl an Produkten, Hersteller Service Ordered tonight from Seng lee , order said 55 minutes for delivery.

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